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Home Accessibility

Accessibility

1. Purpose and Policy Statement
2. Definitions
3. Core Principles Of the Policy
4. Implementation
5. Delmanor’s Commitment to an Accessible Community

If you have any additional questions, please email us at ask@delmanor.com.

Purpose and Policy Statement
Purpose and Policy Statement
  • Accessible Formats – may include, but are not limited to, large print, recorded audio and electronic formats, braille and other formats usable by persons with disabilities.
  • Accessibility Report – The report required is to be filed pursuant to section 14 of the Act.
  • Assistive Device – Any device used to assist a person in performing a particular task or tasks or to aid that person in activities of daily living.
  • Communication Supports – may include, but are not limited to, captioning, alternative and augmentative communication supports, plain language, sign language and other supports that facilitate effective communications.
  • Disability – means
    • any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device;
    • a condition of mental impairment or a developmental disability;
    • a learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language,
    • a mental disorder, or dysfunction in one or more
    • an injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997.
  • Accessible Formats – may include, but are not limited to, large print, recorded audio and electronic formats, braille and other formats usable by persons with disabilities.
  • Accessibility Report – The report required is to be filed pursuant to section 14 of the Act.
  • Assistive Device – Any device used to assist a person in performing a particular task or tasks or to aid that person in activities of daily living.
  • Communication Supports – may include, but are not limited to, captioning, alternative and augmentative communication supports, plain language, sign language and other supports that facilitate effective communications.
  • Disability – means
Definitions
Definitions
  • Accessible Formats – may include, but are not limited to, large print, recorded audio and electronic formats, braille and other formats usable by persons with disabilities.
  • Accessibility Report – The report required is to be filed pursuant to section 14 of the Act.
  • Assistive Device – Any device used to assist a person in performing a particular task or tasks or to aid that person in activities of daily living.
  • Communication Supports – may include, but are not limited to, captioning, alternative and augmentative communication supports, plain language, sign language and other supports that facilitate effective communications.
  • Disability – means
    • any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device;
    • a condition of mental impairment or a developmental disability;
    • a learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language,
    • a mental disorder, or dysfunction in one or more
    • an injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997.
  • Accessible Formats – may include, but are not limited to, large print, recorded audio and electronic formats, braille and other formats usable by persons with disabilities.
  • Accessibility Report – The report required is to be filed pursuant to section 14 of the Act.
  • Assistive Device – Any device used to assist a person in performing a particular task or tasks or to aid that person in activities of daily living.
  • Communication Supports – may include, but are not limited to, captioning, alternative and augmentative communication supports, plain language, sign language and other supports that facilitate effective communications.
  • Disability – means
Core Principles Of the Policy
Core Principles Of the Policy
  • Accessible Formats – may include, but are not limited to, large print, recorded audio and electronic formats, braille and other formats usable by persons with disabilities.
  • Accessibility Report – The report required is to be filed pursuant to section 14 of the Act.
  • Assistive Device – Any device used to assist a person in performing a particular task or tasks or to aid that person in activities of daily living.
  • Communication Supports – may include, but are not limited to, captioning, alternative and augmentative communication supports, plain language, sign language and other supports that facilitate effective communications.
  • Disability – means
    • any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device;
    • a condition of mental impairment or a developmental disability;
    • a learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language,
    • a mental disorder, or dysfunction in one or more
    • an injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997.
  • Accessible Formats – may include, but are not limited to, large print, recorded audio and electronic formats, braille and other formats usable by persons with disabilities.
  • Accessibility Report – The report required is to be filed pursuant to section 14 of the Act.
  • Assistive Device – Any device used to assist a person in performing a particular task or tasks or to aid that person in activities of daily living.
  • Communication Supports – may include, but are not limited to, captioning, alternative and augmentative communication supports, plain language, sign language and other supports that facilitate effective communications.
  • Disability – means
Implementation
Implementation
  • Accessible Formats – may include, but are not limited to, large print, recorded audio and electronic formats, braille and other formats usable by persons with disabilities.
  • Accessibility Report – The report required is to be filed pursuant to section 14 of the Act.
  • Assistive Device – Any device used to assist a person in performing a particular task or tasks or to aid that person in activities of daily living.
  • Communication Supports – may include, but are not limited to, captioning, alternative and augmentative communication supports, plain language, sign language and other supports that facilitate effective communications.
  • Disability – means
    • any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device;
    • a condition of mental impairment or a developmental disability;
    • a learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language,
    • a mental disorder, or dysfunction in one or more
    • an injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997.
  • Accessible Formats – may include, but are not limited to, large print, recorded audio and electronic formats, braille and other formats usable by persons with disabilities.
  • Accessibility Report – The report required is to be filed pursuant to section 14 of the Act.
  • Assistive Device – Any device used to assist a person in performing a particular task or tasks or to aid that person in activities of daily living.
  • Communication Supports – may include, but are not limited to, captioning, alternative and augmentative communication supports, plain language, sign language and other supports that facilitate effective communications.
  • Disability – means
Delmanor’s Commitment to an Accessible Community
Delmanor’s Commitment to an Accessible Community

The 2024-2029 Multi-Year Accessibility Plan (MYAP) outlines goals and initiatives that reaffirm Delmanor’s commitment to creating an accessible community that caters to the diverse needs of our senior community and advances efforts to build an equitable and inclusive community that values the contributions of people with disabilities.

Delmanor is committed to identifying, removing, and preventing accessibility barriers. By doing so, Delmanor will provide an accessible environment in which employees, residents, and visitors with disabilities can access the community’s services and facilities, including buildings, public spaces, information, and communications, in a way that meets their individual needs.

We believe that by implementing these, we can create a retirement community that not only meets the needs of our senior population but also sets a new standard for accessible and inclusive living.

 

Multi-Year Accessibility Plan – Integrated Accessibility Standards (“IAS”)

Compliance Standard Action Required Compliance

 Deadline

Compliance

Status

Integrated Accessibility Standards – General Requirements
Establish Accessibility Policies Develop, implement, and maintain policies governing how Delmanor Retirement Living provides goods and services to residents with disabilities according to principles set out in regulation.

Make the policies publicly available and provide them in an accessible format upon request.

July 2016 Completed
Accessibility Plan Establish, implement, maintain, and document a multi-year accessibility plan that outlines Delmanor’s strategy to prevent and remove barriers and meet IAS requirements.

Post the accessibility plan on the Delmanor website, and provide the plan in an accessible format upon request.

Review and update the accessibility plan at least once every five years

May 30, 2024 Completed
Training Provide training on the requirements of the accessibility standards referred to in the IAS and the Human Rights Code as it pertains to persons with disabilities to:

• All employees and volunteers, and

• All other persons who provide goods, services

Training shall be appropriate to the duties of employees, volunteers, and other persons.

Training is done as soon as practicable.

Training is provided on changes to policies and on an ongoing basis.

Training records are maintained for all training. They must include the trainees’ names and the date the training was provided.

July 2016 Completed
Compliance Reporting File online compliance reports in accordance with the Schedule established under IAS. Aug 3, 2023 Completed
Information and Communication Standards

 

Feedback Ensure that feedback processes are accessible to persons with disabilities by providing or arranging for the provision of accessible formats and communications support, upon request. Notify the public about the availability of accessible formats and communications support. July 2016 Completed
Accessible Formats and Communication Supports Provision of accessible formats and communication supports for persons with disabilities must be provided or arranged upon request. July 2016 Completed
Emergency Procedure, Plans or Public Safety Information Delmanor Retirement Living prepares emergency procedures, plans, or public safety information and makes it available to the public.

Delmanor shall provide the information in an accessible format or with appropriate communication support as soon as practicable upon request

July 2016 Completed
Accessible Websites and Web Content Ensure internet and intranet websites and web content conform to WCAG 2.0 guidelines (Web Content Accessibility Guidelines) to level A. Feb 2023 Completed
Employment Standards

 

General Recruitment Notify internal and external job applicants that accommodation for disabilities will be provided to support their participation in the recruitment process.

Notify selected applicants that accommodations are available on request.

July 2016 Completed
Recruitment, Assessment or Selection Process During recruitment process, notify job applicants, when they are individually selected to participate in an assessment or selection process that accommodations are available upon request in relation to the materials or processes to be used. July 2016 Completed
Notice to Successful Applicants When making offers of employment, notify the successful candidates of Delmanor’s policies of accommodating employees with disabilities. July 2016 Completed
Informing Employees of Support Inform new and existing employees of the policies for supporting employees with disabilities, including employment-related accommodation for disabilities. July 2016 Completed
Accessible Formats Consult with employees with disabilities to provide them with the accessible formats and communication supports they require to do their jobs effectively and to inform them of information that is generally available to all employees in the workplace. July 2016 Completed
Individual Accommodation Plans and Return to Work Process Implement a process for developing individual accommodation plans and return-to-work policies for employees who have disabilities. July 2016 Completed
Performance Management Use performance management processes that take into account the accessibility needs of employees with disabilities. July 2016 Completed
Career Development and Advancement When providing opportunities for career development and advancement to employees with disabilities, consider the accessibility needs of these employees as well as any individual accommodation plans. July 2016 Completed
Built Environment Standards

 

Design of Public Spaces Delmanor will establish procedures for preventative and emergency maintenance of the accessible elements in public spaces as required under the Accessibility Standards for the Built Environment. This will include temporary service disruptions when accessible elements under the IASR are not in working order.

Ensure that any future Delmanor construction and/or redevelopment of public spaces covered by the IAS complies with applicable accessibility requirements.

July 2016 Completed

If you have any additional questions, please email us at ask@delmanor.com.

Thank You